The Quality Assurance Team Leader will be responsible for:
Supervision and coordination of Product Quality Assurance activities with a focus on timeliness and process improvements.
Managing and documenting the investigation and approval of customer complaints.
Assisting in risk evaluations for potential Quality issues.
Tracking and identifying trends of complaint data.
Assisting in Quality Process Improvements and communicating quality-related information.
Coordinating PQA support for R&D projects, post-market reviews and product transfers.
Leading and managing a team ensuring adherence to site and division procedures.
Continuously seeking process improvements and implementing them effectively.
Establishing and maintaining operating procedures.
Contributing to investigations such as ER & CAPA and other change control processes.
Supporting internal and external audits.
