Description
Location: Worldwide
Job Description:
Viking Crew is seeking experienced Receptionists to join a professional guest services team onboard a Cruise Liner operating worldwide.
The successful candidate will provide excellent guest support, manage front desk operations, handle passenger requests, and ensure a high level of customer service throughout the cruise experience.
Vessel Type: Cruise Liner
Operating Area: Worldwide
Employment Type: Contract
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Key Responsibilities:
As per company policy, the main duties may include but are not limited to:
• Provide professional assistance to passengers at the reception desk
• Handle guest inquiries, requests, and complaints professionally
• Perform check-in, check-out, and administrative procedures
• Maintain accurate guest records and documentation
• Provide information regarding onboard services and facilities
• Support emergency and safety procedures when required
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Requirements:
• Previous experience as Receptionist, Guest Services Officer, or similar role onboard cruise ships, hotels, or luxury hospitality
• Excellent customer service skills
• Strong communication and problem-solving abilities
• Valid STCW certification package where applicable
• Valid medical fitness certificate
• Valid passport
• Fluent English communication skills required
• Additional languages are an advantage
• Professional appearance and positive attitude
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Employment Details:
• Vessel Type: Cruise Liner
• Operating Area: Worldwide
• Contract Duration: According to company requirements
• Salary: Competitive, based on experience
• Benefits: Accommodation, meals, travel arrangements, insurance, and crew benefits provided according to company policy
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Application Process:
Qualified candidates are invited to send their updated CV and relevant documents to: email
